OCR Contract Case Consultant Information Center

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  • Support GALs in their independent legal representation of children, youth, and young adults.
  • Enhance GAL’s positions and legal advocacy with specialized knowledge, skills, and expertise.
  • Inform OCR’s policies regarding GAL use of case consultants.
  • Interested applicants complete the online application process.
  • OCR engages in an interview, background check, and reference process to determine contracts.
  • OCR evaluates Case Consultant performance through attorney and stakeholder feedback, children/youth evaluation, and review of case consultant activities.
  • OCR investigates complaints concerning contract case consultants.
  • OCR trains Case Consultants, provides practice supports, and staffs cases with consultants.
  • Consider case consultants when your case presents the following issues (or other challenging issue): mental health; medically fragile; family offenses; sex offenses; drug abuse; truancy; domestic violence; trafficking, difficult to engage clients. Consider case consultants when your case presents the following issues (or other challenging issue): mental health; medically fragile; family offenses; sex offenses; drug abuse; truancy; domestic violence; trafficking, difficult to engage clients.
  • Request a case consultant using a CARES report to streamline your request.
  • Contact OCR’s Case Consultant Coordinator with any questions about the request process, or your request.
  • Within 24 hours OCR will confirm receipt of your request.
  • After conflict check, the case will then be available for CCs within 48 hours from submission to select the case.
  • If there is an emergency need shorter than 24 hours call the Case Consultant Coordinator.
  • As an additional safety measure, the GAL has 24 hours after notice of assignment to reject it, otherwise the CC will be assigned.
  • If a Case Consultant is assigned, OCR will send an introduction email and provide you with the name and contact information of the CC.
  • If for some reason a CC cannot be assigned, the Case Consultant Coordinator will reach out within 24 hours of that determination.
  • If there are clarifying questions the Case Consultant Coordinator will reach out for clarification.
  • The Case Consultant bills OCR directly and OCR pays the case consultant directly.
  • OCR may seek your input in reviewing the reasonableness of case consultant billing.
  • Request case consultants early in the case.
  • Use a Case Consultant to Assist with:
  • • Ongoing contact with children/youth
    • Observation of parent-child interaction
    • Attending staffings/ meetings
    • Communicating with schools
    • Investigating potential placements
    • Ensuring the child/youth understands the legal issues in a developmentally appropriate way.

  • Explain the role of the Case Consultant to professionals, family members, and children/youth.
  • Explain how you are members of the same team and how that will work.
  • Discuss communication styles and preferences at the outset.
  • Regular communication between GAL and CC helps avoid misunderstandings and increases efficiency.
  • Use a Case Consultant, among other reasons, to investigate/inform your position on the following topics:
Topics Practical Tips/Questions to Consider
Temporary Custody & Safety Planning

    • Talk to all possible parties.
    • Build relationships.
    • Explore additional family/friends.
    • Mediation.
    • Identify multiple safe resources.
    • Create concrete step safety plans.
    • Where are emergency short-term options?
    • What is the ideal long-term resource?
    • Is there bias, conscious or unconscious with resource options?
    • How may these choices be viewed in 5, 10, 15 years?
    • Can some family/community connection be maintained?
    • Review and assess Safety and Risk assessment.

Placement
    • What are the services provided, what modality?
    • Who provides the services, their qualifications?
    • Are they addressing a need?
    • Are there better resources in the community available?
    • What is the involvement of the family?
    • How can family be involved?
    • What is the plan for leaving or independence?
    • What are the support systems for leaving?
    • Revisit community options regularly.
    • What pro social activities are located nearby?
    • What extracurricular activities are provided?
    • If in a facility make a point of visiting.
    • What are plans for holidays and special occasions?
    • What are rules and expectations?
    • What are arrangements for interviewing privacy?
    • Which staff have connections with child?
    • Develop good communication with providers.
    • Identify resources and support systems for placement kin placement.
    • What level of normalcy is the placement providing?

Family Time
    • How can it happen?
    • Evaluate safety vs. imperfect family.
    • Evaluate increase in time/frequency and/or unsupervised. On going.
    • Are there helpful family resources that can participate/help?
    • Do different siblings need different plans?

Siblings
    • Evaluate desires/needs, best interests of the individual siblings.
    • Family/community resources that could help connect siblings?
    • Are visits tailored to interests.
    • Explore use of technology to facilitate.
    • Young children 0-3 years and issues of attachment.
    • ½ siblings, can both families buy in?

Non-Custodial Parents
    • Identify and investigate them and their family members.
    • Build relationship.
    • Understand their role, stated and practical.
    • Identify and investigate them and their family members.
    • Build relationship.
    • Understand their role, stated and practical.
    • How can they be supportive?
    • What is their side of the family’s involvement?
Relatives, Kin, Diligent Search
    • Develop relationship with members.
    • Explore all possible family, revisit over time.
    • Evaluate child’s opinion on family members.
    • Who are potential resources/supports?

Disposition, Treatment Planning
    • Does it meet need?
    • Are there unnecessary parts?
    • Anything additional needed?
    • Think proactively to influence/get DHS buy in.
    • Who/what are morale supports?
    • What are short- and long-term goals?
    • Who is responsible for what, when, where?
    • Can child explain purpose in their own words?
    • Discuss long term support and connections.

Education, Disabilities, & Accomodations
    • Gather historical and family information
    • Are there additional family/community resources that can be a support?
    • Evaluate needs and services.
    • Develop relationships with professionals.
    • Participate in meetings.
    • What level of visibility does child want with your role?
    • What is the child’s view on school stability?
    • Coordinate with OCR education specialists.

 

  • If the Case consultant has been involved with the child/youth in a meaningful way, inform the child and request that the child/youth completes an evaluation
  • Notify OCR that you no longer need the Case Consultant. The Case Consultant will fill out a brief case closure form, which will trigger a brief GAL case survey link to be sent.
  • Provide Feedback on your experience with the Case Consultant.

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